DCS Group Contact Details for Creditor Enquiries

Questions about dividends:

Ph: 1300 725 052 – (option 3, option 3)

Email: admin_dcsgroup_email

Questions about a Debt Agreement being prepared:

Ph: 1300 725 052 (option 3, option 1)

Email: creditors_email_address

Report requests or Variations enquiries:

Ph: 1300 725 052 (option 3, option 2)

Email: creditors_email_address

Calling from New Zealand?

Ph: 00 61 7 3046 1801 

Standard Opening Hours (AEST):
Monday to Thursday:  8:30am – 5:00pm
Friday: 8:00am – 5:00pm

Creditor Guide to Debt Agreements

A debt agreement, or section IX of the bankruptcy act allows for insolvent debtors to make an agreement where their creditors receive an amount of money the debtor can afford. This amount is generally more than what the creditors would receive under bankruptcy. A debt agreement administrator, DCS Group, receives the payments from the debtor and distributes the payments.

As a creditor you will receive the ‘Official Receiver’s Report on Debt Agreement Proposal’, copies of the debt agreement proposal, explanatory statement, a statement of claim and voting form.  Creditors are asked to vote on the proposal by returning the statement of claim and voting (SOCAV) form by a nominated date.

Creditors may vote yes or no or may abstain and, by lodging a completed SOCAV, provide details of their claim for dividend purposes.  The voting period is generally five weeks.

What Debts are “provable” under bankruptcy , i.e. included in the debt agreement.

Credit Cards Provable You can vote
Personal Loan Provable You can vote
Trade Creditor Provable You can vote
Utilities Provable You can vote
Wages Provable You can vote
Legal Fees Provable You can vote
Medical Fees Provable You can vote
Pay Day Loans Provable You can vote
Rent Provable You can vote

Creditor Enquiries

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